Customer Service

In today's competitive business environment, customer service is all important. We all like to think that we offer a truly unique product or service, but the bottom line is that there are always alternatives - give customers a good reason to look elsewhere and they will be customers no longer.

At Upper Canada we are keenly aware of this fact and we owe our success to a "do-anything-for-the-customer" approach that has been our number 1 priority since we started business in 1991.

Specifically, there are several aspects that our customers appreciate:

Samples, Samples, Samples

One of the single biggest issues with customers is the need to have representative samples provided quickly and efficiently. We have a huge storehouse of samples close at hand and we deliver right away - usually within a day or two - and in most cases free of charge.

Technical Support

Our customers are too busy running their own operations to worry about various aggregate issues that come up - and this is where we really shine. We are experts in the field and are always ready to help in any way we can.

Aggregate Test Reports

We understand how important timely, reliable test data is to many industries and we provide thorough up-to-date Aggregate Test Reports upon request. Click on the report icon to view an example report.

Efficient Transportation

Aggregates are many things to many people - but one thing is for sure - aggregates are heavy and can be costly to move. By drawing on a network of regional carriers and efficient truck-rail transload facilities when needed, we keep delivery costs as low as possible.

Web-based Services

This website is above all else an evolving customer service medium. Currently we provide a database-driven catalogue of our products, a means to request data and samples on-line, a knowledge-base and a showcase to help promote our customers and their products. As the marketplace demands more and more from suppliers we will continue to expand our on-line presence to make transacting business with Upper Canada as easy and efficient as possible.

Friendly, Professional Service

Please call us now for more information on how we can help you.